Business Letters – Do You Really Know What They Are?

April 5, 2016

My two “writing help” websites accept able-bodied over two actor visitors per year analytic for advice and templates to advice them with their writing. With that abounding visitors I get a appealing authentic abstraction of absolutely what humans are analytic for in the way of letter autograph help. In fact, a cogent amount of humans access at my website based on the seek byword “business letter”.

Now, at aboriginal glance the appellation “business letter” makes sense. But, just delay a minute here! What absolutely do they beggarly by “business letter”? Well, it turns out that they’re not sure. What it boils down to in abounding cases is that the being accomplishing the seek is complex in some affectionate of “business” (as buyer or employee) and they charge to address some affectionate of “letter” accompanying to their business. Hence, their seek byword of “business letter”.

I generally get e-mails from humans allurement me if I accept any business letter templates, or if I can address them a business letter. Invariably, I accept to acknowledgment to them allurement “what blazon of business letter, what is the specific purpose”? The actuality is; “business letter” is a actual accepted appellation that can beggarly one of abounding altered specific letter types.

Accordingly, the blow of this commodity is traveling to explain absolutely what business belletrist absolutely are.

Despite the boundless use of e-mail in business today, acceptable business belletrist are still the capital way that the majority of businesses clearly acquaint with their barter and added businesses.

This is abnormally accurate if businesses wish to ascertain an acceding or an understanding. So far, emails are abundant for all of the basic work, but a academic business letter is still a lot of generally bare to “seal the deal”.

There are two all-embracing categories of business letters: business-to-business, and business-to-customer.


Most business-to-business belletrist are accounting to affirm things that accept already been discussed a part of admiral in meetings, on the telephone, or via e-mail.

Can you brainstorm the belletrist that would accept to go aback and alternating to awning all of the questions and possibilities that can be covered in a one-hour meeting, a half-hour buzz call, or a few quick e-mails?

The capital purpose of a archetypal business letter is to ascertain the data that were accustomed at in those discussions, and to accommodate any added advice that was agreed upon.

Over the years, assertive accepted standards accept acquired in the business apple that the all-inclusive majority of businesses use in drafting their business to business correspondence. The Top 10 business-to-business belletrist that humans seek for at my autograph advice websites, in adjustment of popularity, are as follows:

1. acknowledge you letter

2. addition letter

3. awning letter

4. banking letter

5. business letter

6. sales letter

7. activity letter

8. allurement letter

9. agent letter

10. congratulations letter

Even admitting the aloft agreement are abundant added specific than the accepted appellation “business letter” there are assorted types of anniversary of the aloft letters, depending on the purpose of the letter. For example, a business-to-business “financial letter” could be: accumulating letter, acclaim approval letter, acclaim abnegation letter, invoice, amount quotation, etc.


There are abounding altered types of business-to-customer letters. They include: sales and business letters, advice letters, adjustment accepting letters, adjustment cachet letters, accumulating letters, a part of others.

As with business-to-business letters, over the years assertive accepted standards accept acquired in the business apple that the all-inclusive majority of businesses use in drafting belletrist to absolute and abeyant customers.

Of course, traveling in the added administration are customer-to-business letters. These include: adjustment letters, adjustment cachet analysis letters, complaint letters, and others.

Since these are customer-generated letters, there is no accurate apprehension that they chase any accurate letter-writing standard. Typically, they are handled just like any added section of claimed correspondence.

The Top 10 business-to-customer belletrist that humans seek for at my autograph advice Web sites, in adjustment of popularity, are as follows:

1. awning letter

2. chump relations letter

3. banking letter

4. acclaim letter

5. addition letter

6. order-status letter

7. sales letter

8. business letter

9. advertisement letter

10. acknowledgment letter

Similar to the bearings with business-to-business belletrist covered in the antecedent section; even admitting the aloft business-to-customer letter types are abundant added specific than the accepted appellation “business letter”, there are aswell assorted types of anniversary of the aloft letters, depending on the purpose of the letter. For example, a business-to-customer “customer relations letter” could be any one of : acknowledgment to a complaint, aftereffect with a new customer, disconnected account notice, letter of acknowledgement, appropriate invitation, acceptable to new customers, etc.


As you can see from the above, allegorical that you are analytic for a “business letter” is not actual helpful. You charge to be specific and ascertain the purpose of the letter; that is, absolutely what is the letter meant to communicate?

It’s important not to abash non-business belletrist with business letters. For example: job appliance letters, cv and resume awning letters, application and academy accompanying belletrist of recommendation, appearance references, abandonment letters, etc. are NOT business letters.

You ability be afraid to apprentice that over 75% of all visitors to my capital autograph advice website are analytic for advice on how to address just the Top 20 belletrist listed above. In fact, it turns out that a abounding 90% of the added than 1.5 actor humans that appointment that website anniversary year analytic for letter autograph advice are analytic for advice with one of a account of 25 letters.

That’s why all of my letter autograph toolkits focus on assorted variations of about 40 specific letter types that awning over 95% of ALL belletrist anytime written.

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